Is it mandatory to take a printout of
It depends on the bus operator you have
booked your ticket with. Even mTickets are
available on BusNext.com. For operators that
support mTickets, the SMS that is sent to
your mobile can be produced at the time of
boarding and you will be allowed to travel.
For operators that do not support mTickets
it is a must to take a printout of the
e-ticket and produce it at the time of
boarding. The e-ticket is sent to the e-mail
ID provided at the time of boarding.
To know which operators are mTicket enabled,
look for the mTicket icon under the mTicket
column while searching for buses.
I've lost my ticket. What should I do
A copy of the ticket would have been sent to
you by e-mail when you booked it. Please
take a printout of that mail and produce it
at the time of boarding. If you have not
received the ticket e-mail, please call any
of our call centers and our executive will
re-send you a copy by mail.
What is an mTicket?
An mTicket is an SMS that is sent to your
mobile on booking a ticket with select
operators. This SMS has the TIN number and
the PNR number along with other ticket
related information. It can be used to board
the bus. Please note that not all operators
accept mTickets. To know which operators are
mTicket enabled, look for the mTicket icon
under the mTicket column while searching for
I didn't receive my mTicket. Can you
You can generate your mTicket online. Click
on the Print/SMS ticket link on the home
page on www.BusNext.com . Enter your TIN
number mentioned on the e-ticket we e-mailed
you. Choose the SMS option and click on
Submit. In case you don't have a copy of the
e-ticket either, contact our call center and
our executive will assist you.
I entered the wrong mobile number while
booking. Can I get my mTicket on a
Sure you can. Please contact our call center
and our executive will send you the mTicket
on your desired number.